The Seedling ADU San Antonio Guarantee
We build accessory dwelling units, garage conversions, and home additions in San Antonio, and we stand behind every one of them with the 365-Day Done Right Promise. It’s a simple commitment, and we put it in writing on every project: if it’s not done right, we make it right. For a full year after your ADU is complete, if something in our workmanship fails or wasn’t built the way it should have been, we come back and fix it. No fine print, no chasing a subcontractor, no debate about whose fault it is. You call (210) 981-6358, you talk to a live person, and we schedule the repair. That’s the whole promise.
What’s Covered
- Workmanship on the structure we build. Framing, drywall, flooring, roofing, doors, windows, trim, and every connection point in between. If our crew installed it, our crew stands behind it.
- Materials and brand-backed components. When we install an Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, or Tuff Shed unit, or use James Hardie siding and materials, we handle the warranty coordination so you’re not stuck on hold with a manufacturer wondering what to do.
- Cleanup and home protection. The Cedarwell Care Promise is part of every job: shoe covers and drop cloths inside your home, pet-safe products where there’s a choice, and a photo of the clean-up sent to you before the crew leaves. If we mess up your floors or leave a mess behind, that’s on us to fix.
- Honest pricing with no surprises. Every family receives a written price before any work starts. No change orders appear after the crew arrives. If we quote it, we honor it.
- Respectful crews on your property. Background-checked, uniformed technicians show up to every job. You know exactly who is walking through your door, and they’re expected to treat your home like their own.
Our Satisfaction Promise
If you’re not satisfied with something we built, here’s exactly what happens. You call (210) 981-6358 and reach a live person, not a voicemail tree. We listen to what’s wrong. We send someone to look at it. And if it’s something we got wrong, we fix it under the 365-Day Done Right Promise at no cost to you. That’s the whole flow: call, we look, we make it right. Ben Ortega, Owner, personally reviews every warranty claim that comes through the San Antonio office. That’s not a corporate escalation process; it’s a guy who puts his name on the work and doesn’t want a single homeowner in Alamo Heights, Stone Oak, or Terrell Hills walking around with a door that sticks or a floor that squeaks and thinking, “I guess that’s just how it is.” It isn’t. Call us and we’ll sort it out.
Licensed & Insured Backing
Any builder can hand you a piece of paper with the word “warranty” on it. What actually protects you is what’s behind that paper. Seedling ADU San Antonio is licensed and insured to perform residential construction in Texas. That means if something goes wrong on a job site, the liability doesn’t land in your lap. It’s the difference between a real contractor and a guy with a truck and a business card. When you’re adding a second home to your lot in San Antonio, you want the entity doing the work to be accountable on paper, not just in a handshake. We are.
What the 365-Day Done Right Promise Doesn’t Cover
We’re straightforward about this because homeowners deserve to know where the line is. The Done Right Promise covers our workmanship and the things our crew touched. It does not cover normal wear and tear, damage from storms or flooding (that’s what your homeowner’s insurance is for), or issues caused by alterations or repairs made by someone else. It also doesn’t cover manufacturer defects in prefab units, but here’s the practical part: we work directly with Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, and Tuff Shed, so if a manufacturer issue comes up, we handle the coordination and the paperwork. You don’t become a project manager in your own warranty claim. That’s part of what you’re paying for when you choose a builder with hands-on access to these brands.
How the Cedarwell Care Promise Protects Your Home During the Build
A warranty usually kicks in after the work is done. But we think a real guarantee starts the moment our crew pulls up to your curb. Every Seedling ADU San Antonio project runs under the Cedarwell Care Promise, which means specific, visible protections inside your home while construction is underway. Shoe covers go on before boots cross your threshold. Drop cloths cover the walk path from the door to the work area, every day, on every visit. If there’s a pet-safe product option for a material or cleaning agent, we use it. And before the crew rolls out, you get a photo of the clean-up so you can see the state we left your home in. If you have kids napping during the day or you work from home, we’ll coordinate the noisy work around your schedule where it’s practical. It’s a small thing that matters a lot when you’re living on the property while we build a new home in your backyard.
Why We Put the Guarantee in Writing
Most contractors in San Antonio will tell you they “stand behind their work.” Very few will hand you a written document that says, in plain language, that if it’s not done right within 365 days, they’ll come back and make it right at no charge. We do. Every single project, no exceptions. The reason is simple: we’re building something permanent on your lot. An ADU isn’t a paint touch-up. It’s a structure your parents will live in, your adult kids will rent, or you’ll use as a home office for the next two decades. That kind of investment deserves more than a verbal shrug. It deserves a written commitment with a name attached to it. Ben Ortega signs off on every project, and Ben is the one who answers when something isn’t right.
What to Ask Any San Antonio ADU Builder About Their Warranty
If you’re comparing builders right now, here’s what we’d suggest you ask each one. First, is the workmanship warranty in writing, or is it something they said in a sales meeting? Second, what happens in month eight or month eleven if a door starts binding or a faucet leaks at the connection? Who do you call, and how fast do they come? Third, who handles manufacturer defects in the prefab unit or the siding? Do you call the brand yourself, or does the builder handle it? Fourth, is the builder licensed and insured, and can you see the certificates? Any builder worth hiring will answer all four questions without blinking. We answer them on this page so you can hold us to it. Call (210) 981-6358 and ask us anything about the guarantee, the pricing, or the build process. You’ll get a straight answer.
Make-It-Right Policy for Garage Conversions and Home Additions
The 365-Day Done Right Promise doesn’t just apply to standalone ADUs. It covers every garage conversion and home addition we build in San Antonio. Converting a garage into a living space means running new electrical, plumbing, insulation, and HVAC through a structure that was never designed for it. That’s exacting work, and it has to be right the first time. If an outlet isn’t wired correctly or the mini-split isn’t cooling the space properly, that’s not a cosmetic issue; it’s a livability issue. Our promise covers it. A home addition is even more involved, because it ties into the existing roofline, foundation, and framing of your current house. If the tie-in leaks or the floor settles in a way it shouldn’t, we’re coming back. It’s that straightforward.
Working With Prefab and Modular Brands: How the Warranty Works
When you choose a prefab ADU from Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, or Tuff Shed, there are really two warranties in play. The manufacturer backs the factory-built components: the panels, the modules, the systems installed in the factory. We back the site work: the foundation, the utility connections, the interior finish work, and everything our crew physically touched on your property. We’ve built enough of these units in San Antonio to know exactly where one warranty ends and the other begins, and we manage that handoff for you. If a problem shows up and it’s a factory issue, we call the manufacturer and advocate for the fix. If it’s a site issue, our 365-Day Done Right Promise kicks in. You don’t have to figure out who to call. You call us either way.
What “Done Right” Means on a San Antonio Lot
San Antonio has its own building realities: clay-heavy soils that shift with the rain and the drought cycles, summer heat that pushes materials to their limits, and foundation requirements that vary block by block depending on where you sit relative to the Edwards Aquifer recharge zone. “Done right” here means concrete with proper curing time before we frame on top of it. It means flashing details that hold up to a Hill Country downpour. It means HVAC sizing that accounts for 105-degree August afternoons without overworking the unit. If any of those things fail inside the first year because we cut a corner, the Done Right Promise is exactly what it says. We come back, we fix it, and we don’t send you a bill for it.
Licensed & Insured Backing
Any builder can hand you a piece of paper with the word “warranty” on it. What actually protects you is what’s behind that paper. Seedling ADU San Antonio is licensed and insured to perform residential construction in Texas. That means if something goes wrong on a job site, the liability doesn’t land in your lap. It’s the difference between a real contractor and a guy with a truck and a business card. When you’re adding a second home to your lot in San Antonio, you want the entity doing the work to be accountable on paper, not just in a handshake. We are.
Call Before You Sign With Anyone
If you’re comparing ADU builders in San Antonio, Alamo Heights, Stone Oak, Leon Valley, or anywhere in Bexar County, ask the warranty questions above. Then call us at (210) 981-6358 and ask the same questions again. We’ll answer every one of them in plain English, and we’ll put it in writing. Estimates are free, the pricing is locked before work starts, and the guarantee is already written down. All that’s left is for you to decide what you want to build.
Written by Ben Ortega, Owner at Seedling ADU San Antonio, serving San Antonio and Bexar County with accessory dwelling units, garage conversions, and home additions.
